Terms & Conditions

1. General Introduction

TK191 (referred to hereinafter as "we", "the platform", or "TK191") is an online Sports Betting and gaming platform operating under a valid licence. These Terms and Conditions apply to all members using the TK191 website and app. By accessing the site or creating an account, you agree to be fully bound by these Terms and Conditions.

TK191 reserves the right to update these Terms & Conditions at any time. You will be notified by email or via the platform before any changes take effect. Continued use of the site after an update constitutes your acceptance of the revised terms.

2. Account Registration & Eligibility

To register with TK191, you must meet the following requirements:

• You must be at least 18 years old. Use of TK191 by minors is strictly prohibited.
• You must not be a resident of any country or jurisdiction where online gaming is prohibited by law.
• Each individual may only register one account. If multiple accounts are found to belong to the same person, all accounts will be suspended and any accumulated funds may be forfeited.
• The name, address, mobile number, and all other details provided at registration must be accurate and truthful.
• Valid government-issued ID (NID/passport) must be submitted during KYC verification.

TK191 reserves the right to decline any registration at any time and for any reason. If an account is registered with false information, it will be closed at the verification stage and no bonuses or winnings will be returned.

3. Account Verification (KYC) Process

TK191 verifies the identity of all members to ensure security and legal compliance. KYC becomes mandatory upon your first withdrawal or when transactions exceed a certain threshold. Documents required for verification:

• Government-issued ID (National ID card, passport, or driving licence)
• Proof of current address (utility bill or bank statement issued within the last three months)
• Proof of payment method ownership (where applicable)

Withdrawals will be on hold until KYC verification is complete. TK191 may request additional documents, and the verification process can take up to 72 business hours.

4. Deposit Policy

Please keep the following in mind when making a deposit at TK191:

• Only use payment methods registered in your own name.
• The minimum deposit amount varies by payment method — please refer to the Cashier section of the platform for full details.
• Deposits are usually credited to your account instantly. If there is a delay due to banking issues, please contact our support team.
• Payments made in a third party's name will not be accepted and will be returned.

5. Withdrawal Policy

To withdraw funds from TK191, your account must be fully verified and all bonus wagering requirements must be met. Key points about the withdrawal process:

• Withdrawals can only be made to the same payment method used for the deposit, with certain exceptions.
• Processing times vary by payment method — typically within 24 to 72 business hours.
• Withdrawal limits may apply within a given period, particularly for non-high-roller accounts.
• Withdrawals may be delayed if verification is incomplete or if suspicious activity is detected on the account.

6. Bonuses & Promotional Offers

All bonus offers at TK191 are subject to specific terms and conditions. By accepting a bonus, you confirm that you have read and agreed to the terms applicable to that bonus.

• The welcome bonus is available to new members on their first registration only.
• Each bonus requires a specific wagering multiplier (e.g. 30x or 40x) to be met.
• If wagering requirements are not met before the bonus expires, the bonus and any winnings derived from it will be forfeited.
• Claiming bonuses across multiple accounts sharing the same household, device, IP address, or payment method will be considered bonus abuse.
• TK191 reserves the right to modify, suspend, or cancel any promotion at any time.

7. Betting & Gaming Rules

The following general rules apply to all bets placed at TK191:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is accepted at an abnormal odds due to a technical error, TK191 reserves the right to void that bet.
• In the event of a cancelled or incomplete event, bet outcomes will be determined in accordance with TK191's own policy.
• If an incorrect payout occurs due to a system error or human error, TK191 reserves the right to correct the amount accordingly.
• Any involvement in match fixing, arbitrage betting, or collusion will result in permanent account closure.

8. Account Closure & Restrictions

TK191 may temporarily suspend or permanently close an account for any of the following reasons:

• Any violation of these Terms and Conditions.
• Registering with false or fraudulent information.
• Bonus abuse or fraudulent activity.
• Suspicion of money laundering or any other illegal financial activity.
• Holding multiple accounts under the same identity.

If an account is closed for legitimate reasons, any remaining balance (excluding bonuses) will be refunded. However, in cases of fraud or terms violations, the entire balance may be forfeited.

9. Privacy & Data Protection

TK191 treats the security of your personal information as its highest priority. To learn more about how we collect and use your data, please review our Privacy Policy read it. By registering, you also consent to our Privacy Policy.

10. Responsible Gaming

TK191 believes gaming is for entertainment, not addiction. We are fully committed to responsible gaming. The following tools are always available to help protect you:

• Set daily / weekly / monthly deposit limits
• Self-Exclusion (temporarily deactivating your account for a set period)
• Review your betting history and spending records
• Contact our support team for assistance and guidance

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

TK191 accepts no liability for the following:

• Betting losses due to internet disconnection.
• Any loss resulting from issues with your device or software.
• Delays or errors caused by third-party payment providers.
• Service interruptions due to force majeure events (natural disasters, war, government restrictions, etc.).

12. Dispute Resolution

For any complaints or disputes, please contact our customer service team first. If the matter is not resolved within 30 days of submission, you may escalate it to the relevant regulatory authority. The laws of the platform's licensing jurisdiction will govern the resolution of all disputes.

13. Changes & Discontinuation of Services

TK191 reserves the right to modify or discontinue any service, feature, or promotion without prior notice. TK191 is not liable for temporary disruptions caused by maintenance. For significant changes, we will endeavour to provide advance notice.

14. Contact

If you have any questions about these Terms & Conditions, please contact our support team:

• Email: support@tk191.bet
• Live Chat: available 24/7 after logging in to the platform