Privacy Policy

1. Introduction

TK191 (hereinafter referred to as "we", "TK191", or the "Platform") is a trusted online Sports Betting and gaming platform. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy explains what data we collect, why we collect it, how long we retain it, and how we keep it secure.

By registering with or using TK191, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform and reach out to our support team.

2. What Information We Collect

When you register or use TK191's services, we collect various types of information, broadly grouped into three categories:

a. Information You Provide Directly:

• Full name, date of birth, gender
• Email address and mobile number
• Current residential address
• National ID card or passport number (for KYC verification)
• Payment method details (mobile banking number, etc.)

b. Automatically Collected Information:

• IP address and geographic location (country level)
• Device type, operating system, and browser information
• Login and logout timestamps
• Log of pages visited and features used
• Transaction history and betting activity

c. Information Received from Third Parties:

• Transaction verification data from payment providers
• Identity verification service data (as part of the KYC process)
• Fraud Prevention Service Signals

3. How and Why We Use Your Information

TK191 uses the information it collects solely for legitimate and necessary purposes. The table below outlines each purpose clearly:

Purpose	Data Used	Legal Basis
Account Creation & Management	Name, email, mobile number, password	Contractual Performance
Identity Verification (KYC)	NID, address, date of birth	Legal Obligations
Payment Processing	Payment details and transaction logs	Contractual Performance
Fraud Prevention	IP address, device information, transaction patterns	Legitimate Interest
Customer Support	Contact details and issue description	Contractual Performance
Promotional Communications	Email, mobile number	Consent (Opt-in)
Platform Improvement	Usage patterns, feedback	Legitimate Interest

4. Who We Share Your Data With

TK191 never sells your data. However, limited information may be shared with trusted partners where necessary to operate our services:

• Payment Providers: Financial information required to process transactions.
• KYC Verification Service: Full name and ID details for identity verification.
• Fraud Prevention Services: To detect unusual or suspicious transactions.
• IT & Cloud Service Providers: For data storage and platform operations.
• Regulatory & Law Enforcement Authorities: To comply with legal obligations.

5. Cookies & Tracking Technologies

TK191 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

We use the following types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which pages are most visited — this data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6. Data Security

TK191 employs advanced technical and organizational measures to protect your data:

• 256-bit SSL/TLS encryption on all data transfers.
• Sensitive data stored on our servers is kept in encrypted form.
• Regular security audits and penetration testing are conducted.
• Staff access to data is restricted on a least-privilege basis.
• Automated alerts are triggered when suspicious login activity is detected.
• Data backups are stored in a secure, isolated environment.

That said, no data transmission over the internet is entirely risk-free. While we take every measure to protect your information, we encourage you to do your part — use a strong password and never share it with anyone.

7. Your Rights

As a TK191 member, you have the following rights regarding your personal data:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your personal data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you can request restrictions on how your data is processed.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Data Portability: You may request a copy of your personal data.

To exercise any of these rights, contact us at: support@tk191.bet. We will do our best to respond within 30 business days.

8. Data Retention

TK191 retains your information only for as long as necessary. General guidelines:

• Active account data is retained for as long as the account remains open.
• After account closure, data may be retained for up to 5 years to meet legal obligations.
• Transaction records are retained for a specified period in accordance with financial regulations.
• Once marketing consent is withdrawn, your data will no longer be used for that purpose with immediate effect.

9. Information on Minors

TK191 is strictly for adults (18+). We do not knowingly collect or store personal data from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

10. Changes to the Privacy Policy

TK191 may update this Privacy Policy from time to time. For significant changes, you will be notified by email or via an in-platform notice. The "Last Updated" date at the top of the page will always reflect the most recent version. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@tk191.bet
• Live Chat: Available 24/7 after logging in to the TK191 platform.

We're always ready to answer any questions you have. Your trust means everything to us.